Unable To Pair Android Devices And BMW Digital Key (SI B66 01 23)

Publication date: 2023-01-06
Reference number: SI B66 01 23

UNABLE TO PAIR ANDROID DEVICES AND BMW DIGITAL KEY

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B66 01 23, Date of Issue: January 06, 2023

BMW:

F44 (2 Series Gran Coupe); F90 (M5 Sedan); F91 (M8 Convertible); F92 (M8 Coupe); F93 (M8 Gran Coupe); F97 (X3 M Sports Activity Vehicle); F98 (X4 M Sports Activity Coupe); G01 (X3 Sports Activity Vehicle); G02 (X4 Sports Activity Coupe); G05 (X5 Sports Activity Vehicle); G06 (X6 Sports Activity Coupe); G07 (X7 Sports Activity Vehicle); G12 (7 Series Sedan); G14 (8 Series Convertible); G15 (8 Series Coupe); G16 (8 Series Gran Coupe); G20 (3 Series Sedan); G22 (4 Series Coupe); G23 (4 Series Convertible); G26 (4 Series Gran Coupe); G29 (Z4 Roadster); G30 (5 Series Sedan); G32 (640i xDrive Gran Turismo); G42 (2 Series Coupe); G80 (M3 Sedan); G82 (M4 Coupe); G83 (M4 Convertible)

SITUATION

Android devices are unable to complete owner pairing and the BMW Digital Key cannot be utilized.

Affected mobile devices:

All currently compatible Xiaomi brand models from model 12 onwards (12T Pro 5G, 12T 5G, 12 Lite 5G, 12 Pro 5G, 12 5G, 12X 5G and potentially future models)
Samsung devices (Galaxy S20, S20+, S20 Ultra, S20 FE, Note 20, 20 Ultra and potentially future models

CAUSE

Software error in the Body Domain Controller (BDC).

CORRECTION

Program/encode the Body Domain Controller (BDC).

PROCEDURE

In the case of a customer concern, proceed as follows:

Determine the vehicle's current integration level by either using AIR or ISPA Next/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules.

Is the current vehicle integration level:

Model	Integration level
F90 F97 F98 G01 G02 G12 G30 G32	S15A-22-11-500 or higher and lower or equal to S15A-22-11-539
F44 F91 F92 F93 G05 G06 G07 G14 G15 G16 G20 G22 G23 G26 G29 G42 G80 G82 G83	S18A-22-11-500 or higher and lower or equal to S18A-22-11-539

YES: Proceed to Step 3.

NO: Further Diagnosis with ISTA is needed

Program the vehicle using ISTA 4.39.2x (released Dec. 14, 2022) or higher.

Model	Integration level
F90 F97 F98 G01 G02 G12 G30 G32	S15A-22-11-540 or higher
F44 F91 F92 F93 G05 G06 G07 G14 G15 G16 G20 G22 G23 G26 G29 G42 G80 G82 G83	S18A-22-11-544 or higher

After the programming has been completed, ensure phone pairing and BMW Digital Key are operational.

NOTE: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply ( SI B04 23 10 ).

For information on programming and coding with ISTA, refer to TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation

PARTS INFORMATION

Parts exchange will not provide a solution.

CLAIM INFORMATION

During this workshop visit, the affected vehicle may show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.

Select one of these open Technical Campaigns to perform and submit for updating the vehicle's software to the required I-level or higher.

Please be sure to perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.

Only if the above situation does not apply, the BMW software solution is then:

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned Program as described below.

Defect Code:

6138270200

BDC Body Domain Controller, software error/internal equipment fault

Refer to AIR for the corresponding flat rate unit (FRU) allowances.

Labor Operation	Description	Labor Allowance
00 00 006	Performing vehicle test (with vehicle diagnosis system - checking faults) (Main work)	Refer to AIR
Or:
00 00 556	Performing vehicle test (with vehicle diagnosis system - checking faults) (Plus work)	Refer to AIR
And:
61 21 528	Support voltage of the vehicle electrical system/recharge vehicle electrical system battery	Refer to AIR
And, as necessary:
61 00 006*	Performing vehicle diagnosis - test module (Work time)	WT
Or
00 58 500*	Diagnosis Worktime Flat Rate (See below)	2 FRU
And
61 00 730	Programming/encoding control unit(s)	Refer to AIR

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.

PROGRAMMING AND ENCODING - VEHICLE CONTROL UNITS (RO AND CLAIM COMMENTS REQUIRED)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level.

If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments.

For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply.

*Based on which one applies to your center, please refer to SI B01 01 20 or SI B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

OTHER REPAIRS (VEHICLE IS ALREADY AT THE SPECIFIED TARGET INTEGRATION LEVEL OR HIGHER)

If other eligible and covered work is performed because of performing the ISTA diagnostics and related test plans, claim this work with the applicable Defect Code and labor operations listed in AIR (including the diagnosis that applies*).

FEEDBACK REGARDING THIS BULLETIN

Technical Feedback	To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
Warranty Feedback	To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
Parts Feedback	To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department