Mirror Settings Lost After A Profile Change (SI B61 12 22)

MIRROR SETTINGS LOST AFTER A PROFILE CHANGE

TECHNICAL SERVICE BULLETIN

SERVICE INFORMATION

Affected production dates: 

• G12 from January 2019
• F90, G30, G32 from May 2020
• F97, F98, G01, G02 from June 2021

All others from Start of Production.

SITUATION

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

CAUSE

Software in the BDC.

CORRECTION

Program the vehicle.

PROCEDURE

1. Determine what is the vehicle's current I-level by either using AIR or the ISPA NEXT/AWP(Aftersales Workplace) applications. Use the latest ISTA to work through the test modules when necessary.
2. Is the current vehicle integration level:

   Model	Integration level
   F90 F97 F98 G01 G02 G12 G30G32	S15A-21-11-500 or higher and lower than S15A-22-11-500
   F44 F91 F92 F93 F95 F96 G05 G06G07 G14 G15 G16 G20 G22 G23G26 G29 G80 G82	S18A-21-11-500 or higher and lower than S18A-22-11-500

   YES:  Proceed to Step 3

   NO:  Further diagnosis with ISTA is needed

3. Program/encode vehicle with ISTA version

4.38.1X  or higher (released late October 2022).

Model	Integration level
F90 F97 F98 G01 G02 G12 G30G32	S15A-22-11-500 or higher
F44 F91 F92 F93 F95 F96 G05 G06G07 G14 G15 G16 G20 G22 G23G26 G29 G80 G82	S18A-22-11-500 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply ( SI B04 23 10  ). 

For information on programming and coding with ISTA, refer to DealerSpeed/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.

PARTS INFORMATION

Parts replacement will not provide a solution.

CLAIM INFORMATION

During this workshop visit, the affected vehicle may show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.

Select one of these open Technical Campaigns to perform and submit for updating the vehicle's software to the required I-level or higher. 

Please be sure to perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. 

Only if the above situation does not apply, the BMW software solution is then:

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned Program as described below.

Defect Code:

6138270200

BDC Body Domain Controller Software error/internal device fault

Refer to AIR for the corresponding flat rate unit (FRU) allowances.

Labor Operation	Description	Labor Allowance
00 00 006	Performing vehicle test (with vehicle diagnosis system - checking faults) (Main work)	Refer to AIR
Or:
00 00 556	Performing vehicle test (with vehicle diagnosis system - checking faults) (Plus work)	Refer to AIR
And:
61 21 528	Support voltage of the vehicle electrical system/recharge vehicle electrical system battery	Refer to AIR
And, as necessary:
61 00 006*	Performing vehicle diagnosis - test module (Work time)	WT
Or
00 58 500*	Diagnosis Work time Flat Rate (See below)	2 FRU
And
61 00 730	Programming/encoding control unit(s)	Refer to AIR

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.

Work time labor operation codes 61 00 006 and 00 58 500 are not considered a Main labor operations,

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required) 

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level.

If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments.

For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis) in AIR that apply.

*Based on which one applies to your center, please refer to SI B01 01 20  or  B01 07 20  for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

Other Repairs 

If other eligible and covered work is performed because of performing the ISTA diagnosis and related test plans, claim this work with the applicable Defect Code and the labor operations listed in AIR (including the diagnosis that applies).

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