Vehicle Checks After COVID-19 Related Stay At Home/Shutdown Orders Expire (SI B00 08 20)

VEHICLE CHECKS AFTER COVID-19 RELATED STAY AT HOME/SHUTDOWN ORDERS EXPIRE

TECHNICAL SERVICE BULLETIN

SITUATION

Vehicles may have not been started up or driven for an unusually long time:

• New, which have already received Quality Certification 1
• Certified Pre-Owned (CPO); or non-CPO
• Retailed vehicles at the customer's residence

CAUSE

Federally and State mandated "stay at home" directives as a result of the contagious Corona virus disease 2019 (COVID-19) pandemic.

CORRECTION

In preparation for resuming normal driving, BMW has consulted with various technical experts and developed a checklist (refer to Procedure section) as a guideline to possible inspections that could be performed. The BMW center should consider the individual circumstances of the customer and the vehicle to determine which ones are applicable.

This document is intended to be used as a guideline. Some checklist operations can be performed off-site (aka remotely; i.e., at customer's residence). Afterwards it is advisable to schedule the vehicle for your Service Department to take advantage of full workshop facilities and diagnostic tools.

Prior to leaving your center for a vehicle to be checked off-site, refer to ISPA Next for open campaigns so that the customer can schedule a repair visit at an authorized BMW center. This resource will also show if a time-based Maintenance requirement is upcoming.

PROCEDURE

Operation	Remote/off-site	At center	Comments
Exterior
Check the remote-control keys/Display key battery SOC and functionality.	X	X
Inspect washer fluid jets operation.	X	X
Inspect sunroof drains for debris or contamination.	X	X
Test function of doors and tailgate in case seals stick after time.	X	X
Check exhaust pipe for rodent nesting.	X	X	Pipe with the moveable flap.
Perform all open campaigns/recalls.		X
Check tire pressures, and consider a possible load force balance if vehicle has been sitting for some time.	X (limited)	X	Suggest the BMW electronic tire gauge for remote visit, P/N 82 12 1 467 187. Bring along a portable air tank or battery powered inflator pump.
Perform complete vehicle inspection including underbody (leaks, damage, faulty/worn components etc.)		X
Inspect brakes and verify operation of parking brake (cut rotors if rusted or warped)	X (limited)	X	Refer to SI B34 10 16  for brake disc assessment and resurfacing guidelines
Perform vehicle test; rectify any issues that are found.		X	Refer to Warranty section.
Short test drive by BMW center technician, with moderate to aggressive brake applications	X	X
Check the engine oil level.	X	X	Vehicles without mechanical dipstick: If vehicle is on a level surface and is not in closed surroundings-start engine, let approach operating temperature. Select engine oil level via iDrive path My Vehicle-Vehicle Status-Engine Oil Level
Provide the customer with a free of charge BMW fuel system cleaner (in tank) for the next refill with premium fuel.	X	X	Fuel System Cleaner Plus, 20 oz bottle. P/N 82 14 0 413 341. Refer to B13 05 06  .
Inspect wiper blades for debris or deformation. Clean and replace if necessary.	X	X	Wipe the blades with isopropyl alcohol.
Complimentary car wash.		X
Interior
Check the State of Charge. Recharge vehicle battery if necessary (including HV battery where applicable) accordingly. If needed perform energy diagnosis test.	X (limited)	X	Watch for "Charge battery" message in the instrument cluster Check Control if battery voltage fell below the threshold per B61 18 08  .
Test one-touch function of all windows and sunroof.	X	X	Initialize windows and sunroof if necessary.
Seat movement in all directions.	X	X
Seat options functionality (heat, fan cooling, lumbar)	X	X
Check that SRS lamp illuminates when cycling the ignition, and then lamp goes out.	X	X
Heat and A/C functionality.	X	X
Interior cleaning.	X	X	Refer to Aftersales bulletin (Parts section) for cleaning materials. If needed, use BMW Group Odor Remover Spray, P/N 83 19 2 360 464.
Interior disinfecting of frequently contacted surfaces.	X	X	Refer to Aftersales bulletin (Parts section) for disinfecting materials. Let disinfectant sit on surfaces for at least 4 minutes.
Provide a BMW accessory air freshener kit.	X	X	BMW Natural Air Starter Kit, P/N 83 12 2 463 053.
Provide face mask.	X	X	Obtain locally.
Underhood
Check all fluids.	X	X
Check the engine compartment and engine harness for rodent damage/nests.	X	X
Check all coolant lines and coolant level (check protection level).	X	X
Underbody
Perform underbody inspection (leaks, damage, faulty/worn components etc.).		X
Check all Constant Velocity boots on the front (if applicable) and rear axles for cracks or leaking grease.	X (limited)	X
Check all radial oil seals at the differential(s) and transfer case or transmission for leaking.	X (limited)	X
Inspect for rodent nests.	X (limited)	X
Additional, for i3 Range Extender (I01):
Perform the Service Function to run the engine maintenance cycle.		X	Service start the range extender engine.

Refer to B00 04 16 for additional checks on vehicles which have been parked for longer periods.

PARTS INFORMATION

Refer to Aftersales Business Development bulletin B-2-0420-0029 (DealerSpeed, or TIS Technical Documentation-COVID-19 Resources) for vehicle disinfecting materials and personal protection equipment (PPE).

WARRANTY INFORMATION

The repair of issues that were caused by non-operation of a vehicle are not considered to be defects in material or workmanship, these repairs are not eligible to be claimed under any applicable warranty or program coverage.

The primary purpose of the guidelines outlined in this Service Information Bulletin is to assist you in identifying those external influences that are not defects in materials or workmanship.