Required Hardware Replacement During Wheel Alignments (SI B32 07 18)
Publication date: 2018-06-01Reference number: SI B32 07 18
REQUIRED HARDWARE REPLACEMENT DURING WHEEL ALIGNMENTS
TECHNICAL SERVICE BULLETIN
| BMW: | All Models |
| GROUP: | Steering and Wheel Alignment |
SITUATION
BMW Quality Monitoring shows that in many instances, fasteners and hardware (eccentric bolts, nuts, washers) that need to be replaced to perform a wheel alignment (camber/toe adjustment) have not been replaced as specified by the repair instructions.
In such cases the quality of the repair is compromised, and possibly, a vehicle comeback repair may follow.
CORRECTION
When performing a wheel alignment, always refer to the applicable Repair Instructions in ISTA, AIR, or in the KDS Alignment Software for a list of applicable fasteners (hardware) which need to be replaced.
Part numbers for fasteners and hardware that is required to be replaced during a wheel alignment must to be invoiced in the repair order and listed on the warranty claim.
WARRANTY INFORMATION
Warranty claims for wheel alignments which are missing the fasteners and/or other items that require replacement will be debited.