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Engine Does Not Start Below Freezing Temperatures (SI B12 03 19)

Publication date: 2019-03-01
Reference number: SI B12 03 19

ENGINE DOES NOT START BELOW FREEZING TEMPERATURES

ENGINE DOES NOT START BELOW FREEZING TEMPERATURES

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B12 03 19, Date of Issue:  March 01, 2019
BMW: See The Chart Below
GROUP: Engine Electrical Systems

MODELS

G00580159

SITUATION

The engine will not start at temperatures below freezing. The starter does not turn and engage.

This Check Control (CC) message is displayed: "Not possible to start engine." 

Once the entire vehicle has warmed up either in the workshop or outside (temperatures above freezing), the engine can be started again. At that point, the fault can no longer be reproduced in the workshop.

Any of the following fault memory entries are possible:

Fault code: Control module: Fault code text:
930730 CAS KL50L driver: Current overload
804095 FEM20 KL50L driver: Current overload
804095 BDC Engine does not start while starter motor is operating: Current overload in KL50L driver
33AE00 DME (G20, G29 only) Starter solenoid, overload protection: Current interruption for starter engagement

CAUSE

Condensation may form inside the starter motor after a drive while the powertrain is cooling off. If the ambient outside temperature falls below freezing, a layer of ice may form on the starter's internal electrical contacts. The ice acts as an insulator, preventing electrical current flow through the contacts.

Once the temperature rises above freezing, the ice layer melts and the starter motor works normally. As a result, it is often not possible to detect the source of the fault.

High fluctuations of the ambient temperature increases the risk of moisture formation.

Application table:

Engine: Body: Brand:
B46O G01, G02, G30 Bosch or SEG
B46D G20, G29 Valeo
B58M G01, G02, G12, G30, G32 Bosch or SEG
NOTE: There are no problems with the vehicle battery or other start-inhibiting causes, such as fuel system or EWS; etc. faults.

CORRECTION

Revised starters are being phased into production between December 2018 and February 2019 depending on the engine and vehicle plant.

  1. Identify the starter brand and change index per the manufacturer's label on the starter housing.
  2. Replace the starter motor per the Procedure.

PROCEDURE

B46O, B58M engines: 

  1. Perform vehicle diagnosis with ISTA.
  2. Check which starter motor is installed:
    • SEG label shown, the BOSCH label follows the same layout.
    • If a Bosch or SEG starter motor is installed, replace it with a Denso unit Part Number 12 41 8 577 010 (confirm the P/N in ETK).

    Refer to Repair Instructions 12 41 020 "Removing and installing/replacing the starter motor".

    Original starter P/N for reference:

    B48O:

    G12295708
    • 12 41 8 621 838 or
    • 12 41 8 621 839

    B58M:

    • 12 41 8 621 840
  3. Attention: The noise damping plug P/N 12 41 8 571 350 must also be installed into the replacement Denso starter.
  4. Clear the fault memory and reassess the vehicle.
    • If possible, park vehicle outdoors overnight if the temperature forecast will be below freezing. Next day, confirm normal starter operation and engine starting.

B46D engine (Valeo starter): 

  1. Perform vehicle diagnosis with ISTA.
  2. Check which starter motor is installed:
    • Valeo label shown to the left.
    • If the original change index is as indicated below, replace the starter
    • Refer to Repair Instructions 12 41 020 "Removing and installing/replacing the starter motor"
    G12295709
    Engine: Original starter P/N: Affected original change index:
    B46D 12 41 8 671 503 Thru and including AI03
    B46D 12 41 8 671 504 Thru and including AI02
    B46D 12 41 8 588 898 Thru and including AI07
    Replacement starter P/N (confirm via ETK): Change index with starter revisions:
    12 41 8 693 976 As of AI04
    12 41 8 693 977 As of AI03
    12 41 8 588 902 As of AI08
  3. Clear the fault memory and reassess the vehicle.

If possible, park vehicle outdoors overnight if the temperature forecast will be below freezing. Next day, confirm normal starter operation and engine starting.

PARTS INFORMATION

Obtain the part numbers for your specific vehicle by entering the chassis number in ETK which takes into account specific equipment and/or options.

Part Number Description Quantity
Refer to ETK Exchange(1) starter motor 1
12 41 8 571 350 Noise damping plug (only in conjunction with Denso starter motor) 1
(1) Applies to vehicles with "in-service" dates (DCSnet Warranty Vehicle Inquiry).

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program.

Defect Code: 1241001100 Starter motor with mounting failed at times
Labor Operation: Labor Allowance: Description:
00 00 006 Refer to AIR/KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work)
Or:    
00 00 556 Refer to AIR/KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work)
And, as necessary    
61 00 006 Work time (WT) Performing vehicle diagnosis - test module
And/or:    
12 00 009 Work time (WT) Troubleshooting
And:    
12 41 520 Refer to AIR/KSD2 Replace starter motor (Plus work)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006.

Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.

Work time labor operation codes 61 00 006 and 12 00 009 are not considered Main labor operations; however, both do require individual punch times and explanations on the repair order and in the claim comments section.