No Steering Assistance After Start (SI B32 06 17)
Publication date: 2017-10-01Reference number: SI B32 06 17
NO STEERING ASSISTANCE AFTER START
TECHNICAL SERVICE BULLETIN
| BMW: | G12 (7 Series); G30 (5 Series Sedan); G32 (6 Series Gran Touring); Produced 6/30/17 through 8/3/17 |
| GROUP: | Steering and Wheel Alignment |
SITUATION
Upon starting the vehicle, no power steering assistance is evident.
Upon restarting the vehicle (or power reset), the power steering assistance is re-established.
CAUSE
Electronic Power Steering (EPS) unit software
CORRECTION
Reprogram and code the vehicle with ISTA/P 3.62.2 or ISTA 4.06.35.
PROCEDURE
For conditions that are similar to the situation described:
- Perform diagnosis with the latest version of ISTA.
- Program the vehicle using ISTA/P 3.62.2 or ISTA 4.06.35 or higher.
| Model | Target integration level |
|---|---|
| G12 | S15A-17-07-504 or higher |
| G30 |
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10 ).
For information on programming and coding with ISTA/P, refer to CenterNet/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.
PARTS INFORMATION
Parts replacement will not correct this situation.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program.
| Defect Code: | 3213021500 |
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 00 00 006 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work) |
| Or: | ||
| 00 00 556 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work) |
| And: | ||
| 61 21 528 | Refer to KSD2 | Connect an approved battery charger/power supply (indicated in KSD2 as Charging battery) |
| And: | ||
| 61 00 730 | Refer to KSD2 | Programming/encoding control unit(s) |
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
Vehicle Programming and Coding
When ISTA/P automatically reprograms and codes all the vehicle's control modules that "currently do not have" the latest software and if one or more control module failures occur "during" this programming procedure:
- Please claim this "consequential" control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred "prior" to performing this programming procedure:
- When "covered" under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations in KSD2/AIR.