Recall Campaign 20V-243: Head Air Bag (Right Side) (SI B65 10 20)

Publication date: 2020-08-10
Reference number: SI B65 10 20

RECALL CAMPAIGN 20V-243: HEAD AIR BAG (RIGHT SIDE)

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI B65 10 20, Date of Issue: August 10, 2020

BMW:	G30 5 Series Sedan October 14, 2016 - September 22, 2017

SERVICE INFORMATION

This Service Information Bulletin (Revision 3) replaces SI B65 10 20 dated May 2020.

What's New (Specific text highlighted):

Parts Return Section - Parts no longer go to Takata
Deletion of Parts return and parts bulk return attachments

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective April 29, 2020) on a small number of Model Year 2017-2018 BMW 5 Series that were produced between October 14, 2016 and September 22, 2017.

The head air bag (right-side) may not have been produced to specifications by the supplier. In a crash of sufficient severity, deployment of the head air bag may be impaired and/or a part of the inflator could separate, increasing the risk of injury.

Recall notice and Q&A have been attached for further information.

CAUSE

Moisture in the head air bag propellant.

CORRECTION

Replace the right-side head air bag.

PROCEDURE

Replace the right-hand head air bag according to repair instructions:

Removing and installing or replacing left or right head air bag_with sliding/tilting sunroof See attachment (B65 10 20_Repair Instructions HPS w SHD.pdf)

Refer to ISTA repair instructions for safety and precaution measures when dealing or handling air bags

This repair procedure requires a special clip release tool (P/N 83 30 2 230 142), which was sent via automatic tool shipment. See SI B04 16 13

PARTS INFORMATION

Only use and invoice the part numbers below

Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of claim.

Please refer to the Parts Matrix for parts ordering procedure.

Part Number	Description	Quantity
72 12 7 372 520	G30 right-hand head air bag, US	1
07 14 9 148 299	Oval-head screw	2

Other small parts such as screws, nuts and seals, which must be replaced according to the ISTA repair instructions, must be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.

PARTS RETENTION AND RETURN

Recalled parts that are removed from BMW vehicles cannot be used for resale!

The parts replaced to perform and submit for this Recall repair procedure are the property of BMW of North America (BMW NA).

Your center is responsible for the proper identification, storage and documentation of these parts. They must be held in a secure retention area until notification of claim payment is made by BMW NA through DCSnet.

Upon claim payment and based on the replacement front air bag component part number claimed, a corresponding DCSnet part return tag will be generated with special handling instructions.

Please DO NOT return these recalled air bag modules directly to Takata; they are to be returned to the Ship To address listed on the part return tag.

Inflatable air bags are classified as dangerous goods by the Department of Transportation (DOT) and require special preparation, packing and labeling for transport.

Your center is responsible for following all rules and regulations that apply to shipping dangerous goods as described in the attachment.

Dealers can use the Labelmaster® Dangerous Goods Information System (DGIS) for proper shipping procedures and guidelines (Additional information for the DGIS can be found in SI B01 22 16 ).

WARRANTY INFORMATION

Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the part numbers listed above:

Defect Code:

0072160200

Head air bag (right-side)

Vehicle is already in the workshop-

Work Pkg	Labor Operation	Description (Plus work)	Labor Allowance
# 1	00 69 602	Replacing the right-side head air bag (with Sunroof)	26 FRU

Or:

The vehicle arrives at your center and this Recall shows open (No other main work will be performed or claimed during this workshop visit)-

Work Pkg	Labor Operation	Description (Main work)	Labor Allowance
# 2	00 69 096	Replacing the right-side head air bag (with Sunroof)	27 FRU; 28 FRU (530e xDrive iPerformance)

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 10 20 WP 1), unless otherwise required by State law.

And, as applicable:

Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)

This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:

Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information.

Reimbursement of Prior Customer-Pay Repairs (TREAD Act)

With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have the driver's front air bag module replaced as a result of an accident. In such a case, either an insurance company or the customer themselves paid for the replacement of the above mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement.

Supporting Materials

picture as pdf B65 10 20 Repair Instructions HPS w SHD.pdf

picture as pdf B65 10 20 Recall Notice.pdf

picture as pdf B65 10 20 QA-6May2020.pdf