IPHONE: Call List Missing After Restart (SI B84 07 18)
Publication date: 2018-04-01Reference number: SI B84 07 18
IPHONE: CALL LIST MISSING AFTER RESTART
TECHNICAL SERVICE BULLETIN
| BMW: | F06 (6 Series Gran Coupe); F12 (6 Series Convertible); F13 (6 Series Coupe); F15 (X5); F16 (X6) F22 (2 Series Coupe); F23 (2 Series Convertible); F25 (X3); F26 (X4); F30 (3 Series Sedan); F31 (3 Series Sport Wagon); F32 (4 Series Coupe); F33 (4 Series Convertible); F34 (3 Series Gran Turismo); F36 (4 Series Gran Coupe); F48 (X1); F80 (M3 Sedan); F82 (M4 Coupe); F83 (M4 Convertible); F85 (X5 M); F86 (X6 M); F87 (M2 Coupe); F90 (M5); G01 (X3); I01 (i3 & i3 REx); G12 (7 Series); G30 (5 Series Sedan); G32 (6 Series Gran Turismo) |
| GROUP: | Communication Systems |
SITUATION
The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
CAUSE
Software error in Head Unit High 2 (NBT EVO).
CORRECTION
Reprogram vehicle using ISTA 4.10.1x or higher
PROCEDURE
For conditions that are similar to the situation described:
- Perform diagnosis with the latest version of ISTA, working through test module, if needed.
- Program the vehicle using ISTA 4.10.1x or higher.
| Models | Target integration level |
|---|---|
| All Affected | 18-03-511 or higher |
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts replacement will not provide a solution to this situation.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
| Defect Code: | 6512580200 | |
|---|---|---|
| Labor Operation: | Labor Allowance: | Description: |
| 00 00 006 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work) |
| Or: | ||
| 00 00 556 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work) |
| And: | ||
| 61 21 528 | Refer to KSD2 | Connect an approved battery charger/power supply (indicated in KSD2 as "Charging battery") |
| Or, for the i3 only: | ||
| 61 21 529 | Refer to KSD2 | Connect an approved battery charger/power supply (indicated in KSD2 as "i3) (luggage compartment service cap removed) |
| And, as necessary: | ||
| 61 00 006 | Work time (WT) | Performing vehicle diagnosis - test module |
| And: | ||
| 61 00 730 | Refer to KSD2 | Programming/encoding control unit(s) |
And, additionally for the:
e-Vehicles
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 61 25 910 | Refer to KSD2 | Recharging high-voltage battery unit (to high voltage charging socket) |
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006.
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments section.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also includes programming and encoding the control units, the programming procedure may only be invoiced one time.
Vehicle Programming and Encoding
- The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software i-level. If one or more control module failures occur "during" this programming procedure:
- Please claim this "consequential" control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations.
Please explain this additional work (The why and what) on the repair order in the claim comments section.
- For control module failures that occurred "prior" to performing this programming procedure; and/or
- Other work/repairs that results from performing ISTA diagnostics and the related test plans:
- When "covered" under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations (including diagnosis) in KSD2/AIR.