Instrument Cluster Resets (SI B62 06 17)
Publication date: 2017-04-01Reference number: SI B62 06 17
INSTRUMENT CLUSTER RESETS
TECHNICAL SERVICE BULLETIN
| BMW: | G12 (7 Series); G30 (5 Series Sedan); With SA6WB multifunction instrument display |
| GROUP: | Instruments |
SITUATION
Instrument cluster sporadically flickers and/or fails.
Instrument cluster performs spontaneous reset.
CAUSE
Instrument cluster software.
CORRECTION
Reprogram/encode vehicle
PROCEDURE
For conditions that are similar to the situation described:
- Perform diagnosis with the latest version of ISTA.
- Program the vehicle using ISTA/P 3.61.0 or ISTA 4.04.1x or higher to the following integration level:
G12, G30 Target integration level: S15A-17-03-502 or higher - Did reprogram/encoding of vehicle provide a reliable solution?
YES - No further action required for this issue.
NO - Replace the instrument cluster as per the repair instructions.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW approved battery charger/power supply ( SI B04 23 10 ) .
For information on programming and coding with ISTA/P, refer to CenterNet/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.
PARTS INFORMATION
If required as described in step 3.
| Part Number | Description | Quantity |
|---|---|---|
| Refer to ETK/EPC | Instrument cluster | 1 |
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program.
| Defect Code: | 6211208600 |
Program the vehicle to the target integration level "S15A-17-03-502 or higher" (Step 2)
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 00 00 006 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work) |
| Or: | ||
| 00 00 556 | Refer to KSD2 | Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work) |
| And: | ||
| 61 21 528 | Refer to KSD2 | Connect an approved battery charger/power supply (indicated in KSD 2 as Charging battery) |
| And: | ||
| 61 00 730 | Refer to KSD2 | Programming/encoding control unit(s) |
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.
If reprogram/coding the vehicle does on provide a reliable solution, then:
Replace instrument cluster (after programming, Step 3 - NO)
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 62 11 786 | Refer to KSD2 | Replace instrument cluster |
| And: | ||
| 61 00 731 | Refer to KSD2 | Additional work after first programming/encoding procedure |
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
Vehicle Programming and Coding (First and Second)
When ISTA/P automatically reprograms and codes all the vehicle's control modules that "currently do not have" the latest software and if one or more control module failures occur "during" this programming procedure:
- Please claim this "consequential" control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred "prior" to performing this programming procedure:
- When "covered" under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations in KSD2/AIR.