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No Cooling Intermittently From Vents (SI B64 14 18)

Publication date: 2018-01-01
Reference number: SI B64 14 18

NO COOLING INTERMITTENTLY FROM VENTS

NO COOLING INTERMITTENTLY FROM VENTS

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B64 14 18, Date of Issue:  January 01, 2019
BMW: G12 (7 Series); G30 (5 Series); G32 (6 Series); F90 (M5)
GROUP: Heating and Air Conditioning

SITUATION

After a long journey (more than 30 minutes), the customer notices the cooling power is too low or nonexistent. Air exiting the vents is intermittently reduced although the blower setting remains the same.

The fault can occur under the following conditions:

CAUSE

Evaporator icing up

CORRECTION

Reprogram vehicle

PROCEDURE

  1. Perform diagnosis with the latest version of ISTA, working through test module, if needed.
  2. Is the vehicle Integration Level lower then S15A-18-11-523? 

    Yes  -proceed to Step 3

    No  - No programming is needed, using ISTA work through test modules to diagnose vehicle.

  3. Program the vehicle using ISTA 4.14.1x or higher.
Model Target integration level
G12, G30, G32, F90  S15A-18-11-523  or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10  ).

For information on programming and coding with ISTA, refer to CenterNet/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

Defect Code: 6400315900  
Labor Operation: Labor Allowance: Description:
00 00 006 Refer to AIR/KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work)
Or:    
00 00 556 Refer to AIR/KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work)
And:    
61 21 528 Refer to AIR/KSD2 Connect an approved battery charger/power supply (indicated in KSD2 as Charging battery)
And:    
61 00 730 Refer to AIR/KSD2 Programming/encoding control unit(s)

And, additionally for the:

e-Vehicles

Labor Operation: Labor Allowance: Description:
61 25 910 Refer to AIR/KSD2 Recharging high-voltage battery unit (to high voltage charging socket)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006.

Refer to AIR/KSD2 for the corresponding flat rate unit (FRU) allowances.

During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also includes programming and encoding the control units, the programming procedure may only be invoiced one time.

Programming and Encoding - Vehicle Control Units

  1. The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software i-level. If one or more control module failures occur "during" this programming procedure:
    • Please claim this "consequential" control module-related repair work under the defect code listed in this bulletin with the applicable AIR/KSD2 labor operations.

    Please explain this additional work (The why and what) on the repair order and in the claim comments section.

  2. For control module failures that occurred "prior" to performing this programming procedure:
    • When "covered" under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations (including diagnosis) in AIR/KSD2.