Service Action: WI-FI HOTSPOT Works Sporadically (SI B84 10 22)
Publication date: 2022-09-22Reference number: SI B84 10 22
SERVICE ACTION: WI-FI HOTSPOT WORKS SPORADICALLY
TECHNICAL SERVICE BULLETIN
| BMW: | F44 (2 Series Gran Coupe); F90 (M5 Sedan); F92 (M8 Coupe); F93 (M8 Gran Coupe); F95 (X5 M Sports Activity Vehicle); F96 (X6 M Sports Activity Coupe); F97 (X3 M Sports Activity Vehicle); F98 (X4 M Sports Activity Coupe); G01 (X3 Sports Activity Vehicle); G02 (X4 Sports Activity Coupe); G05 (X5 Sports Activity Vehicle); G06 (X6 Sports Activity Coupe); G07 (X7 Sports Activity Vehicle); G12 (7 Series Sedan); G14 (8 Series Convertible); G15 (8 Series Coupe); G16 (8 Series Gran Coupe); G20 (3 Series Sedan); G22 (4 Series Coupe); G26 (4 Series Gran Coupe); G30 (5 Series Sedan); G42 (2 Series Coupe); G80 (M3 Sedan); G82 (M4 Coupe); G83 (M4 Convertible) |
AFFECTED VEHICLES
Affected vehicles which require this Campaign to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.
SITUATION
When using the Wi-Fi hotspot, a software error in the ATM-02 (telematics control unit) sporadically prevents the correct display of the accessed websites.
CORRECTION
The ATM-02 must be programmed to I-level 22-07-550 or higher using ISTA 4.37.3 (expected release on Sept. 21, 2022, pending verification) or later software.
PROCEDURE
- Determine the vehicle's current I-Level by either AIR or ISPI NEXT application.
- If the vehicle's I-Level is below S18A-22-07-550, program the vehicle using ISTA version 4.37.3x (S18A-22-07-550) or higher.
When programming with ISTA, only those control units for which a more up-to-date software is available will be identified to be programmed.
After the programming has been fully completed, check functionality of the system.
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW-approved battery charger/power supply ( SI B04 23 10 ).
For information on programming and coding with ISTA, refer to DealerSpeed/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.
PARTS INFORMATION
No Parts Required.
CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle.
Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.
As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing the work package information below that applies.
| Defect Code: | 0084170200 | Fx Gx Programming control units (telematics control module - Wi-Fi hotspot) |
COMPLETION BEFORE THE FIRST VEHICLE DELIVERY TO A CUSTOMER OR THE VEHICLE IS ALREADY IN THE WORKSHOP
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
|---|---|---|---|
| # 1 | 00 72 975 | Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) | 8 FRU |
| Or: | |||
| # 2 | 00 72 976 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) | 1 FRU |
Or:
THE VEHICLE ARRIVES AT YOUR CENTER AND THIS SERVICE ACTION SHOWS OPEN (NO OTHER MAIN WORK WILL BE PERFORMED OR CLAIMED DURING THIS WORKSHOP VISIT)
| Work Pkg | Labor Operation | Description (Main work) | Labor Allowance |
|---|---|---|---|
| # 3 | 00 72 363 | Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) | Refer to AIR |
| Or: | |||
| # 4 | 00 72 364 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) | 1 FRU |
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
PROGRAMMING AND ENCODING - VEHICLE CONTROL UNITS (RO AND CLAIM COMMENTS REQUIRED)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level.
If one or more control module failures occur during this programming procedure, please claim this consequential control module-related repair work (including performing the IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section.
For control module failures that occurred prior to performing this programming procedure, when covered under an applicable limited warranty, claim the applicable test plan and the corresponding control module-related repair work using the applicable defect code and labor operations in AIR (including diagnosis with separate punch times).
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
FEEDBACK REGARDING THIS BULLETIN
| Technical Feedback | To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin |
| Warranty Feedback | To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal |
| Parts Feedback | To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department |