BMW Ultimate Care Scheduled Maintenance Program: Model Year 2017 And Newer (SI B01 05 16)

The BMW Ultimate Care Scheduled Maintenance Program

The BMW Scheduled Maintenance Program is provided for the exclusive benefit of the first purchaser, owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program (AMP) vehicle, or BMW Group company vehicle from an authorized BMW center in the United States (including Puerto Rico).

Absent a vehicle transfer, a 2017 BMW vehicle purchased from an authorized BMW center in the United States (including Puerto Rico) is covered by the BMW Ultimate Care Scheduled Maintenance Program for 36 months or 36,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or BMW Group company vehicle, whichever is earlier (the vehicle's original in-service date).

Qualification

The BMW Ultimate Care Scheduled Maintenance Program coverage, with one exception, is available only to the first purchaser, owner, or lessee as noted above and is not transferable* to subsequent purchaser, owner, or lessees.

*See the Maintenance Program Upgrade Option below

The sole exception to the non-transferability of BMW Ultimate Care Scheduled Maintenance Program coverage is that household transfers within the United States (including Puerto Rico) to members of the household of the initial purchaser, owner, or lessee of the vehicle from an authorized BMW center will not result in termination of BMW Ultimate Care Scheduled Maintenance Program coverage.

Household transfers are limited solely to transfers to a current or former spouse or spousal equivalent, child, sibling, parent, grandparent, or grandchild from the initial purchaser, owner, or lessee of the vehicle. 

In the event of a household transfer, please promptly advise your authorized BMW center to document and confirm the household transfer for purposes of the BMW Ultimate Care Scheduled Maintenance Program coverage.

The payoff of a loan on a vehicle by the initial purchaser and the purchase of a leased vehicle by the initial lessee are not considered transfers for purposes of the BMW Ultimate Care Scheduled Maintenance Program coverage.

What is Covered

The BMW Ultimate Care Scheduled Maintenance Program covers the following factory-recommended maintenance services when they are identified as needing to be performed by the BMW Maintenance System:

• Engine oil (including the oil filter)
• Brake fluid (Replacement)
• Vehicle check (Inspection)
• Vehicle check (Inspection) 1,200 Mile running-in service (Applicable BMW M vehicles only: Break-in inspection)

And, in conjunction with one or more of the items listed above, the:

• Standard scope (Procedure)

Additionally, the following "combine with Engine oil**" maintenance service tasks are also covered when they qualify to be performed:

• Cabin microfilter(s)
• Remote control key battery
• Engine air filter(s)
• Spark plugs
• Fuel filter (Diesel engines only)
• Final drive oil (Applicable M vehicles only)
• Manual transmission fluid (Applicable M vehicle transmissions only)

**As determined by the vehicle's maintenance system "Engine oil" service counter "number."

If a covered maintenance service task's procedure specifies the inspection of components with a performable adjustment, when required and in conjunction with performing this maintenance service, these adjustments are also covered.

For more information on your vehicle's maintenance services requirements, procedures, intervals, please refer to the Maintenance Service Summary section that begins on page 6 (page 5 for applicable M vehicles) in the attached Maintenance booklet for 2017 BMW vehicles.

What is not Covered*

The BMW Ultimate Care Scheduled Maintenance Program does not cover the following:

• Front and rear "standard" brake pads and discs (non-drilled/drilled)
• Front and rear carbon ceramic brake pads and discs
• Parking brake shoes/linings
• Wiper blade assemblies and inserts
• Engine drive belt
• Manual transmission clutch assembly

*See the Maintenance Program Upgrade Option below

Additional Exclusions from the BMW Ultimate Care Scheduled Maintenance Program

• Vehicle safety inspection
• Vehicle emissions test
• Oxygen Sensor(s) replacements
• Maintenance service tasks performed on a vehicle with an ineligible/inactive/expired maintenance program
• Repairs covered under your New Vehicle Limited Warranty for Passenger Cars and Light Trucks
• Covered maintenance services task performed by service facilities other than an authorized BMW center in the United States and Puerto Rico
• Engine oil services and other covered maintenances service tasks including the "combined with Engine oil" services that are performed before they qualify or that are performed more frequently than indicated
• Gasoline and diesel fuel
• Gasoline and diesel fuel additives
• Gasoline engine fuel filter
• Diesel glow plugs
• Diesel particulate filter
• DMTL and NVLD system filters
• "Topping off" low fluids (e.g., engine oil, coolant system antifreeze, washer fluid, etc.) except when done in conjunction with a covered scheduled maintenance service (as outlined in the customized maintenance checklist printout)
• Diesel Exhaust Fluid (DEF) top-ups except when done in conjunction with a covered scheduled maintenance (328d, X3 xDrive28d and X5 xDrive35d only, as outlined in the customized maintenance checklist printout)
• Tires and wheels/rims
• Wheel alignment, tire balancing and rotation
• Tire Pressure Monitor (TPM) reset except when done in conjunction with a covered scheduled maintenance service (as outlined in the customized maintenance checklist printout)
• Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim
• Damage, including consequential, which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW parts or accessories, or use of improper, poor-quality or contaminated fuel
• Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined
• Maintenance services or repairs performed after a vehicle is deemed a total loss or sold for salvage
• Vehicles used in competitive events

The Optional Maintenance Program Upgrade and Extensions

BMW NA is offering, for purchase, maintenance program upgrades and extensions (BMW Ultimate Care +/+1, +2, +3 and +4) that will add transferability, enhance and extend the vehicle's maintenance program's coverage.

BMW vehicle eligibility requirements and coverage exclusions will apply.

For more information, please refer to SI B01 19 16  .