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No Steering Assistance After Start (SI B32 06 17)

Publication date: 2017-10-01
Reference number: SI B32 06 17

NO STEERING ASSISTANCE AFTER START

NO STEERING ASSISTANCE AFTER START

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B32 06 17, Date of Issue:  October 2017
BMW: G12 (7 Series); G30 (5 Series Sedan); G32 (6 Series Gran Touring); Produced 6/30/17 through 8/3/17
GROUP: Steering and Wheel Alignment

SITUATION

Upon starting the vehicle, no power steering assistance is evident.

Upon restarting the vehicle (or power reset), the power steering assistance is re-established.

CAUSE

Electronic Power Steering (EPS) unit software

CORRECTION

Reprogram and code the vehicle with ISTA/P 3.62.2 or ISTA 4.06.35.

PROCEDURE

For conditions that are similar to the situation described:

  1. Perform diagnosis with the latest version of ISTA.
  2. Program the vehicle using ISTA/P 3.62.2 or ISTA 4.06.35 or higher.
Model Target integration level
G12 S15A-17-07-504 or higher
G30  

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply  (SI B04 23 10  ).

For information on programming and coding with ISTA/P, refer to CenterNet/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.

PARTS INFORMATION

Parts replacement will not correct this situation.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program.

Defect Code: 3213021500
Labor Operation: Labor Allowance: Description:
00 00 006 Refer to KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Main work)
Or:
00 00 556 Refer to KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults) (Plus work)
And:
61 21 528 Refer to KSD2 Connect an approved battery charger/power supply (indicated in KSD2 as Charging battery)
And:
61 00 730 Refer to KSD2 Programming/encoding control unit(s)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.

Vehicle Programming and Coding

When ISTA/P automatically reprograms and codes all the vehicle's control modules that "currently do not have" the latest software and if one or more control module failures occur "during" this programming procedure:

  • Please claim this "consequential" control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations.

Other Repairs

Control module failures that occurred "prior" to performing this programming procedure:

  • When "covered" under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations in KSD2/AIR.