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DME Fault Memory Entry For The Crankshaft Sensor (SI B12 04 19)

Publication date: 2020-01-02
Reference number: SI B12 04 19

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B12 04 19, Date of Issue:  January 02, 2020
BMW: See The Chart Below

MODEL

G00592632

SERVICE INFORMATION

This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. 

What's New  (Specific text highlighted):

SITUATION

Technicians may notice this fault logged during a diagnostic session:

Fault code: Control module: Fault Text:
160021 DME Crankshaft sensor: general loss of synchronism

Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm.

There is no customer-facing symptom nor related check control message displayed.

CAUSE

Phantom/pseudo fault due to unsuitable DME software.

Background: 

After parking the vehicle and turning off the engine, both DME control units go into sleep mode at different times.

This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME.

If the engine is started while the primary DME is still awake, this causes a brief loss of synchronization with the secondary DME.

Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization.

NOTE: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.

CORRECTION

Evaluate the fault environmental conditions, then follow the recommended procedure.

PROCEDURE

When DME fault code 160021 is present:

  1. Read out the environmental conditions for fault memory entry 160021.
    1. If the environmental conditions are:
      • Engine speed:  less than 1500 rpm; and
      • Vehicle speed:  0 mph

        Solution:

      • Ignore the fault
      • Clear the fault memory
      • Do not replace the crankshaft sensor.
    2. If the environmental conditions are:
      • Engine speed:  greater than 1500 rpm; and/or
      • Vehicle speed:  greater than 0 mph

        Solution:

      • Perform and complete diagnosis with ISTA. Do not deviate from the test plan.
NOTE:
  1. The test plan was updated with the release of ISTA 4.17.1x (released April, 2019)
  2. Parts replacement will not provide a solution to this situation.

WARRANTY INFORMATION

2a:  In conjunction with the ISTA diagnosis of un-related issue(s), covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

Defect Code:  1214101400  Crankshaft sensor, temporary malfunction
Labor Operation:  Labor Allowance:  Description: 
61 00 980 Refer to AIR/KSD2 Continuing vehicle test and performing quick delete

Or:

2b:  Under the terms of the BMW New Vehicle Limited Warranty, if other eligible and covered work is performed as a result of performing the ISTA diagnostics and the related test plans, claim this work with the applicable defect code and labor operations provided AIR/KSD2 (including diagnosis with separate punch times, when applicable).