G1X/G3X False Alert RF Seat Occupied W Belt Unbuckled-Extended Limited Warranty (SI B72 01 25)

Component and Issue-Specific Extended Limited Warranty (ELW)

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the repair described in this Service Information Bulletin to:

• 10 years/120,000 miles as determined from the vehicles original first in-service/delivery date 

This component and issue-specific limited warranty extension applies to defects in materials or workmanship.

This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.

Customer Notification Letter

Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.

Front Passenger's Seat Capacitive Interior Sensor (CIS) Mat

Consultation with the customer whether objects were possibly laid on the front passenger seat, or the seat was subjected to moisture (e.g., from rain through an open window, wet clothes or towel, or the spilling of fluids on the seat cushion surface).

Perform a non-invasive check for moisture/stains on the seat and at the CIS evaluation electronics module electrical connector.

Check the seat CIS mat's ground connection and re-secure it as necessary.

If there are no obvious moisture/stains, the next step is to check the vehicle's installed seat heater/CIS mat sensor part number and its revision index number against a corresponding matrix.

The matrix will help you determine if the installation of the seat CIS mat wiring repair kit is required to address an inadequate shielding condition with the seat occupancy CIS mat's connection wiring.

AIR's Optional Equipment Listings

Applicable Option Codes

The "Find" function (CTRL - F) can be used in AIR to locate the option codes.

For conditions that are like the situation described above:

1. Verify with the customer that no objects were lying on the seat that could have caused the warnings.
   NOTE: Electronic devices that are placed on the front passenger seat, e.g., laptop computers, mobile phones, etc., could cause the front passenger airbag warning lamp to activate.

   This behavior occurs primarily with devices that are connected to the vehicle electrical system via a USB cable or other charger adapter.

   In vehicles with an acoustic safety belt warning, this could cause the warning signal to sound.

2. Moisture on the seat surface can also cause a faulty seat occupancy detection. In this case ACSM fault 930A1C will be stored.

• Perform a non-invasive  check for signs of moisture.

1. If moisture is found, dry the mat and clear the fault. Moisture caused by outside influence is a non warranty issue.
2. If no moisture is found, proceed to the next steps

Steps # 3 through # 7: To continue, refer to the attachment for information on checking the seat heater/CIS mat's ground connection and the installed part number, and its revision index number against a corresponding matrix, this will help you determine if the installation of the seat CIS mat wiring repair kit is required.

If the seat mat part number is not listed in the attachment Matrix, then do not install the repair harness.

• B720125_AT_1 Repair Procedure 06_2025

8. If the false passenger seat occupancy alert cannot be corrected by applying steps # 1 through # 7, including when the matrix information does not apply to the installed seat mat sensor, then proceed again as follows, ensure:

1. There are external no punctures through the seat cover material and the seat mat sensor
2. The seat mat sensor has no hog rings installed through it
3. The seat mat sensor is not folded over, onto itself
4. The passenger seat cover is not installed overly taut, putting pressure on the seat mat sensor when no-one is in the seat

When none of the above applies, then replace the seat mat sensor avoiding the issues above.

Non-Qualifying Repairs

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to repairs that were performed using (including those repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck parts.

Qualifying Repairs - Claim Submission

Obtain the flat rate unit (FRU) allowances for the following that applies.

And:

Or:

Vehicles without an open Programming Technical Campaign

Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.

Vehicle Programming and Encoding - Additional Work (RO and Claim Comments Required)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level.

If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments.

For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the applicable Repair Code listed in AIR together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

BMW Group's AIR Application Resource for Flat Rate Labor Operation Codes

To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the "Search" icon. If the "Vehicle Selection" window displays two or more model possible vehicle choices, select the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the "Flat Rate Units" button and enter a flat rate labor operation code number "without spaces" in the field to the right, click on the "Search" icon to display the corresponding listing of "Flat rate unit group details" that are available and their corresponding FRU allowances.

Previous Customer-Pay Repairs - Limited Warranty Extension Reimbursement

See attachment B720125_AT_1 ELW RBMT Interim Prd 04_2025

Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement for qualifying customer-pay repairs that were performed on an eligible vehicle prior  to the release of this component-specific limited warranty extension.

A qualifying customer pay repair must primarily be for the repair to address a covered issue with the Supplemental Restraint System's (SRS) Passengers Seat Occupancy (CIS) Sensor Mat. Also, the repair facility's procedures to address the above situation must have been performed correctly, adequately, and completely, as required by the applicable BMW Group approved repair standards and instructions. 

Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BmW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

Repairs that Do Not Qualify for Reimbursement

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to repairs that were performed using (including those repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or light truck parts.

Requesting Reimbursement for a Previous Repair That Qualifies

For a customer to request reimbursement for a qualifying customer-pay repair performed either by an authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:

• BMW ELW RF Seat CIS Mat 10Y120M

Reimbursement Request Procedure

The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior repair.

The letter also includes alternative methods to request reimbursement, either through the mail or by fax as described below:

BMW Customer Reimbursement Center

Attention: BMW ELW RF Seat CIS Mat 10Y120M

P.O. Box 54067

Hurst, Texas 76054

Fax number: 877-434-2992

Please allow 4-6 weeks for processing your request. 

Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.