91 MIB3: MMI Sidebar Missing (GROUP 91, NO. 25-42)

WARNING: This page is about the A4 Quattro Premium, 2.0L Eng VIN A, which is a different variant/trim than selected.

Publication date: 2025-04-14
Reference number: GROUP 91, NO. 25-42
Supersedes refnos: 2071928/2, GROUP 91, NO. 23-40

91 MIB3: MMI SIDEBAR MISSING

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 91, NO. 25-42 (2071928/2), Date of Issue: April 14, 2025

AUDI:	2021 A8 e quattro; 2021-2022 A4, A4 allroad, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Sportback, RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, A8, S8, e-tron, e-tron Sportback, Q5, Q5 e quattro, Q5 Sportback, SQ5, SQ5 Sportback, Q7, SQ7, Q8, SQ8, and RS Q8; 2022 A3, S3, RS 3, e-tron GT, RS e-tron GT, Q3, Q4 e-tron, and Q4 Sportback e-tron
GROUP:	91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)

Superceded Bulletin(s): GROUP 91, NO. 23-40, Date of Issue: October 30, 2023

SERVICE INFORMATION

91 25 42 2071928/2 April 14, 2025. Supersedes Technical Service Bulletin Group 91 number 23-40 dated October 30, 2023, for reasons listed below.

APPLICABLE MODELS AND YEARS

Model(s)	Year	VIN Range	Vehicle-Specific Equipment
A8 e quattro	2021	All	Not Applicable
A4, A4 allroad, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Sportback, RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, A8, S8, e-tron, e-tron Sportback, Q5, Q5 e quattro, Q5 Sportback, SQ5, SQ5 Sportback, Q7, SQ7, Q8, SQ8, and RS Q8	2021 - 2022
A3, S3, RS 3, e-tron GT, RS e-tron GT, Q3, Q4 e-tron, and Q4 Sportback e-tron	2022

CONDITION

REVISION HISTORY

Revision	Date	Purpose
2	-	Revised header (Added PR codes)
1	10/30/2023	Initial publication

Customer states:

The sidebar in the MMI (see Figure 1 ) is permanently missing.

The MMI starts directly into the settings menu, making it impossible to use the infotainment system as intended.

TECHNICAL BACKGROUND 1

A software related issue may cause the sidebar to disappear.

PRODUCTION SOLUTION

New information electronics software for MY23.

SERVICE

Required equipment:

MIB3 script on USB flash drive (see Required Parts and Tools or download the software from MirrorServer using the SD Creator Program).

Step	Action
1.	Turn on the ignition.
2.	Wait approximately 5 minutes (to ensure the MIB has started fully).
3.	Insert the USB stick into the USB port on the affected vehicle.
4.	Wait until the following message is displayed:

5.	Turn off the ignition and lock the doors.
6.	Wait approximately 5 minutes (ensure that the vehicle enters sleep mode).
7.	Unlock the vehicle doors again.
8.	Remove the USB stick from the USB port.
9.	Turn on the ignition.
10.	Wait approximately 5 minutes (to ensure the MIB has started fully).
11.	Re-insert the USB stick into the USB port on the affected vehicle.
12.	Check if the following message is displayed to ensure that no software issues are detected:

13.	Remove the USB stick from the USB port.

Feedback documentation for this procedure via SVM code is not necessary.

NOTE: If the green message (step 12) already appears at step 4, the control unit for information electronics (J794) is not affected by the software issue described above. In this case, diagnosis of the problem is outside the scope of this TSB.

WARRANTY

WARRANTY INFORMATION

Claim Type:	If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only.
Service Number:	9196
Damage Code:	0039
Labor Operations:	Program display and operating unit	9196 2599	30 TU
	Check vehicle (bus sleep mode)	0689 0199	10 TU
Claim Comment:	As per TSB 2071928/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual . Claims are subject to review or audit by Audi Warranty.

REQUIRED PARTS AND TOOLS

Model	USB Flash Drive	Quantity
A3/A4/A5/A6/A7/A8/Q3/Q4/Q5/Q7/Q8/e-tron/e-tron GT	8WD906961	01 (Shop tool)

ADDITIONAL INFORMATION

The following Technical Service Bulletin(s) will be necessary to complete this procedure:

TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer.

All part and service references provided in this TSB (2071928 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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