90 Noise From The Area Around The Instrument Cluster (GROUP 90, NO. 24-83)
Reference number: GROUP 90, NO. 24-83
Supersedes refnos: 2059335, 2059335/1, 2059335/2, 2059335/3, 2059335/4, 2059335/5, GROUP 90, 20-45, GROUP 90, NO. 20-45, GROUP 90, NO. 21-98, GROUP 90, NO. 22-58, GROUP 90, NO. 23-32
90 NOISE FROM THE AREA AROUND THE INSTRUMENT CLUSTER
TECHNICAL SERVICE BULLETIN
| AUDI: | 2011-2025 All Audi Vehicles |
| GROUP: | 90 - Instruments |
SERVICE INFORMATION
90 24 83 2059335/5 April 11, 2024. Supersedes Technical Service Bulletin Group 90 number 23-32 dated July 19, 2023, for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| All Audi Vehicles | 2011 - 2025 | All | Not Applicable |
CONDITION
| Revision | Date | Purpose |
|---|---|---|
| 5 | - | Revised header (Add model year) |
| 4 | 07/19/2023 | Revised header (Add model year) |
| 3 | 04/14/2022 | Revised header (Add model years) |
Customer states:
- Noises from the installation area of the instrument cluster.
TECHNICAL BACKGROUND
Parts of the dash panel, such as air ducts/vents, control module holder, MMI screen, trims, covers, wiring harness, cable guides or the dash panel itself can resonate to vibrations of the engine or, with the respective vibration from the surface, the road surface. The customer often notices this as noises from the instrument cluster, particularly if there are relative movements between parts that are applied directly to the instrument cluster.
PRODUCTION SOLUTION
Improved noise dampening.
SERVICE
It needs to be determined whether the noise is caused by the instrument cluster itself.
To do so, remove the instrument cluster and check it as follows:
- Shake the instrument cluster in all directions and listen for noise. If you cannot hear any unusual noise, the instrument cluster must not be replaced.
- The dash panel area is to be checked for loose bolts, brackets, cables, or other parts that may have been vibrating. Possible loose parts are to be secured, fastened, felt-taped on, or if necessary, replaced.
WARRANTY
| Claim Type: |
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| Service Number: |
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| Damage Code: | 0020 | ||
| Labor Operations: | Remove and install instrument cluster | 9025 19XX | See SRT with associated operations |
| Check instrument cluster | 9025 0199 | 10 TU | |
| Check dash panel | 7018 0199 | 10 TU | |
| Diagnostic Time: | GFF | 0150 0000 | Time stated on the diagnostic protocol (Max 20 TU) |
| Road test prior to the service procedure | 0121 0002 | 10 TU | |
| Road test after the service procedure | 0121 0004 | 10 TU | |
| Claim Comment: | As per TSB 2059335/5 | ||
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual . Claims are subject to review or audit by Audi Warranty.
ADDITIONAL INFORMATION
All part and service references provided in this TSB (2059335 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
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