66 Optical Defects, Scratches, And Chrome Peeling (GROUP 66, NO. 24-15)

WARNING: This page is about the A4 Quattro Premium, 2.0L Eng VIN A, which is a different variant/trim than selected.

Publication date: 2024-12-12
Reference number: GROUP 66, NO. 24-15
Supersedes refnos: 2046229, 2046229/1, 2046229/2, 2046229/3, 2046229/4, 2046229/5, GROUP 66, NO. 17-60, GROUP 66, NO. 21-68, GROUP 66, NO. 22-86, GROUP 66, NO. 23-98

66 OPTICAL DEFECTS, SCRATCHES, AND CHROME PEELING

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 66, NO. 24-15 (2046229/5), Date of Issue: December 12, 2024

AUDI:	2010-2025 All Audi Vehicles
GROUP:	66 - Body Accessories - Exterior

Superceded Bulletin(s): GROUP 66, NO. 23-98, Date of Issue: April 13, 2023

SERVICE INFORMATION

66 24 15 2046229/5 December 12, 2024. Supersedes Technical Service Bulletin Group 66 number 23-98 dated April 13, 2023, for reasons listed below.

APPLICABLE MODELS AND YEARS

Model(s)	Year	VIN Range	Vehicle-Specific Equipment
All Audi Vehicles	2010 - 2025	All	Not Applicable

CONDITION

REVISION HISTORY

Revision	Date	Purpose
5	-	Revised title (Change to text) Revised header (Additional model years) Revised Condition (Change to text) Revised Technical Background (Change to text, add images) Revised Service (Change to text) Revised Warranty (Change claiming instructions)
4	04/13/2023	Revised header (Additional model years)
3	04/07/2022	Revised header (Additional model years)

Documentation of optical complaints on the vehicle.
The customer statement can be reproduced and a documentation with one or several photos is necessary so it can be demonstrated.

TECHNICAL BACKGROUND 1

NOTE: For the optical complaints please attach 2 to 3 photos of the affected part with vehicle identification number to DOC-IT. This can look like the image in Figures 1 and 2 below.

The first photo should show a full picture of the affected component and the affected area of the cause should be marked with an arrow. This is for guidance.
The arrows for printing and cutting out are attached.

Please do not place whole pages (e.g. the order) on the component and take a photo. The photo of the component is generally underexposed as the camera exposure is focused on the white paper. As a result, the measure is difficult or impossible to see.
The second photo shows a close-up of the complaint, as focused as possible and sufficiently lit.
The workshop findings should contain a short text.

For example: "Shining surface, cannot be removed by cleaning."

To ensure a reference to the vehicle every photo must include the vehicle identification number and the date. With close-ups the vehicle identification number may not fully fit on the photo, this is no problem.

The photo must not be edited later.

If your camera can include the date in the photo as shown in the example, the date on the arrow is not necessary.

If another TSB applies, it must be used for the repair and for the accounting.

If there are no photos the claim may be rejected.
What is an optical complaint?
- An optical complaint is a change on the component which is not the standard condition and a defect in the sense of warranty.
  Dents or shrink marks, flaking-off paint or chrome in the passenger compartment or outside on the trim strips, discoloring or wavy components can only be accounted, if a fault in the material or workmanship is absolutely certain.
  
  Complaints such as scratches, torn or broken components or scratches on windows due to external causes are no fault in the sense of warranty.
  
  Screen issues such as pixel errors or stripes on the instrument cluster, MMI screen or AC control panel are not optical complaints and therefore not covered by this TSB.
General rules:
- This TSB must not be used for the accounting. Use the damage-causing component or a relevant TSB.
- A TAC contact is not necessary.
- The photos should be in focus and be taken with sufficient light A high resolution is not necessary.
- This TSB does not relate to paint complaints on the vehicle, they must be recorded as normal with a paint defect report.

PRODUCTION SOLUTION

Not applicable.

SERVICE

Not applicable.

WARRANTY

See above.

For coding always use the damage-causing component or the relevant TSB.

This helps to fix the complaints in production.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2046229 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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