96 Button For Rear Dome Light Is Stuck Or Inoperative (GROUP 96, NO. 23-88)
Reference number: GROUP 96, NO. 23-88
Supersedes refnos: 2064285, 2064285/1, 2064285/2, GROUP 96, NO. 21-73
96 BUTTON FOR REAR DOME LIGHT IS STUCK OR INOPERATIVE
TECHNICAL SERVICE BULLETIN
| AUDI: | 2020-2024 A4, A4 allroad, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, A6, A6 allroad, S6, Q7, SQ7, Q8, SQ8, and RS Q8; 2021-2024 RS 5, RS 5 Sportback, and RS 6 Avant |
| GROUP: | 96 - Lights - Interior, Airbag |
SERVICE INFORMATION
96 23 88 2064285/2 October 23, 2023. Supersedes Technical Service Bulletin Group 96 number 21-73 dated August 18, 2021, for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| A4, A4 allroad, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, A6, A6 allroad, S6, Q7, SQ7, Q8, SQ8, and RS Q8 | 2020 - 2024 | All | Not Applicable |
| RS 5, RS 5 Sportback, and RS 6 Avant | 2021 - 2024 |
CONDITION
| Revision | Date | Purpose |
|---|---|---|
| 2 | - | Revised header (Added Model years, added A5, A6, Q7, Q8) |
| 1 | 08/18/2021 | Initial publication |
Customer states:
- The rear dome light can no longer be turned on or off.
Workshop findings:
- Upon inspection the rear dome light button is found to be stuck or not operational.
TECHNICAL BACKGROUND
Increased pressure on the button which operates the light can result in the trim of the button separating from the switch base. As a result the button may become stuck or no longer function.
PRODUCTION SOLUTION
Not applicable.
SERVICE
- If a customer concern is present and the switch is found to be inoperative, first check that the switch trim is properly seated to the switch base.
- Remove the rear dome light switch from the headliner and check whether the trim is properly clipped (Figure 1).
- If the trim has separated from the base, reassemble the switch and install back into the vehicle.
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
WARRANTY
| Claim Type: |
|
||
| Service Number: | 9620 | ||
| Damage Code: | 0010 | ||
| Labor Operations: | A4, A5, and Q8 Remove and install interior light |
9620 1900 | See SRT with associated operations |
| A6, and Q7 Remove and install interior light |
9620 1950 | See SRT with associated operations | |
| Repair interior light | 9620 4199 | 5 TU | |
| Diagnostic Time: | GFF | No allowance | 0 TU ' |
| Road test prior to the service procedure | No allowance | 0 TU | |
| Road test after the service procedure | No allowance | 0 TU | |
| Claim Comment: | As per TSB 2064285/2 | ||
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
ADDITIONAL INFORMATION
All part and service references provided in this TSB (2064285 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
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