69 Seat Belt Is Hard To Latch In The Belt Buckle (GROUP 69, NO. 23-92)
Reference number: GROUP 69, NO. 23-92
Supersedes refnos: 2063398, 2063398/1, 2063398/2, 2063398/3, GROUP 69, NO. 21-66, GROUP 69, NO. 21-72
69 SEAT BELT IS HARD TO LATCH IN THE BELT BUCKLE
TECHNICAL SERVICE BULLETIN
| AUDI: | 2018-2025 All Audi Vehicles |
| GROUP: | 69 - Passenger Protection Systems |
SERVICE INFORMATION
69 23 92 2063398/3 June 30, 2023. Supersedes Technical Service Bulletin Group 69 number 21-72 dated October 12, 2021, for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| All Audi Vehicles | 2018 - 2025 | All | Not Applicable |
CONDITION
| Revision | Date | Purpose |
|---|---|---|
| 3 | - | Revised header (Add model years) |
| 2 | 10/12/2021 | Revised header (Added Model Year 2023 and corrected an Elsa display issue) |
| 1 | 05/18/2021 | Initial publication |
Customer states:
- The seat belt is hard to latch or cannot be latched in the belt buckle.
Workshop findings:
- The customer concern can be confirmed/duplicated.
TECHNICAL BACKGROUND
Most belt buckles analyzed for this concern show evidence of outside influence. Foreign objects, traces of sticky fluids, and damage caused by third parties have been identified.
Foreign objects, sticky fluids, and damage can prevent the belt buckle from latching properly. As a result, the seat belt is hard to latch or cannot be latched in the belt buckle.
PRODUCTION SOLUTION
Not Applicable
SERVICE
- Check for foreign objects and/or traces of fluid spills inside the belt buckle.
- Check for mechanical damage to the belt buckle caused by outside influence such as a seat belt adapter (dummy clip).
Claims for replaced parts will not be reimbursed.
WARRANTY
This damage is due to outside influence and is not covered by any Audi Warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2063398) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.