87 Control Functions In Vehicle Interior Restricted (GROUP 87, NO. 24-93)
Reference number: GROUP 87, NO. 24-93
Supersedes refnos: (2076287/1)
87 CONTROL FUNCTIONS IN VEHICLE INTERIOR RESTRICTED
TECHNICAL SERVICE BULLETIN
| AUDI: | 2015-2025 All Audi Vehicles |
| GROUP: | 87 - Air Conditioner |
SERVICE INFORMATION
87 24 93 2076287/1 December 10, 2024.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| All Audi Vehicles | 2015 - 2025 | All | Not Applicable |
CONDITION
Customer states:
The customer complains that no settings can be changed using the controls in the vehicle interior. This may affect the air conditioning console in the front of the vehicle, the air conditioning console in the rear, the switches in the center console, the switches in the dash panel, the multifunction buttons on the steering wheel, the light switches, the roof module, the rear lid release button, and the mirror adjustment buttons.
Workshop findings:
The complaint can be reproduced.
TECHNICAL BACKGROUND 1
Moisture on the printed circuit board inside the component is shown in figure 1.
Figure 2 shows an additional example of a printed circuit board with evidence of moisture.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Due to the susceptibility of the electronic components in the front and rear air conditioning controls to cleaning agents and disinfectants, excessive use of such agents should be avoided when cleaning the vehicle.
When cleaning with professional equipment (e.g. Tornador ® cleaner), it is recommended to seek the expertise of cleaning companies.
If defective air conditioning controls or any type of switch or touch panel show residue of cleaning agents or disinfectants in the component, the warranty claim will be rejected.
WARRANTY
This damage is due to outside influence and is not covered by any Audi Warranty.
ADDITIONAL INFORMATION
All part and service references provided in this TSB (2076287 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
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