PSS 90 Instrument Cluster: CNG Service Reminder Or CNG Mode Active Message Is Displayed Briefly (GROUP 90, NO. 22-53)
Reference number: GROUP 90, NO. 22-53
Supersedes refnos: 2066620, 2066620/1
PSS 90 INSTRUMENT CLUSTER: CNG SERVICE REMINDER OR CNG MODE ACTIVE MESSAGE IS DISPLAYED BRIEFLY
TECHNICAL SERVICE BULLETIN
| AUDI: | e-tron quattro 2019 - 2022; e-tron Sportback quattro 2020 - 2022; A8, A8 e quattro, and S8 2021; A4 allroad, A4, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabrilolet, S5 Sportback, RS 5, and RS 5 Sportback 2021 - 2022; A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, Q5, Q5 e quattro, Q5 Sportback, SQ5. SQ5 Sportback, Q7, SQ7, Q8, SQ8, and RS Q8 2021 - 2022; e-tron GT, and RS e-tron GT 2022 |
| GROUP: | 90 - Instruments |
SERVICE INFORMATION
90 22 53 2066620/1 March 22, 2022.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| e-tron quattro | 2019 - 2022 | All | Not Applicable |
| e-tron Sportback quattro | 2020 - 2022 | ||
| A8, A8 e quattro, and S8 | 2021 | All | With Virtual Cockpit |
| A4 allroad, A4, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabrilolet, S5 Sportback, RS 5, and RS 5 Sportback | 2021 - 2022 | All | With Virtual Cockpit & Without CNG Engine |
| A6, A6 allroad, S6, RS 6 Avant, A7, A7 e quattro, S7, RS 7, Q5, Q5 e quattro, Q5 Sportback, SQ5. SQ5 Sportback, Q7, SQ7, Q8, SQ8, and RS Q8 | 2021 - 2022 | All | With Virtual cockpit |
| e-tron GT, and RS e-tron GT | 2022 | All | Not Applicable |
CONDITION
Customer states:
The messages
"CNG inspection
Or
"CNG mode active
Are displayed on the instrument cluster very sporadically, despite the vehicle not having a CNG engine.
The messages disappear after the ignition is cycled off and on again.
Workshop findings:
- No relevant DTCs are stored.
TECHNICAL BACKGROUND
Under investigation.
PRODUCTION SOLUTION
Not Applicable.
SERVICE
- Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2023 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer's concern.
- Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service ), or through the Technical Assistance page in Elsa.
WARRANTY
This TSB is informational only and not applicable to any Audi Warranty.
ADDITIONAL INFORMATION
All part and service references provided in this TSB (2066620) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
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