48 Steering Wheel Visual Damage, All Vehicles (GROUP 48, NO. 24-72)
Reference number: GROUP 48, NO. 24-72
Supersedes refnos: 2028220, 2028220/1, 2028220/10, 2028220/11, 2028220/12, 2028220/2, 2028220/3, 2028220/4, 2028220/5, 2028220/6, 2028220/7, 2028220/8, 2028220/9, GROUP 48, NO. 11-18, GROUP 48, NO. 12-30, GROUP 48, NO. 13-54, GROUP 48, NO. 14-63, GROUP 48, NO. 16-70, GROUP 48, NO. 17-73, GROUP 48, NO. 18-76, GROUP 48, NO. 19-79, GROUP 48, NO. 21-09, GROUP 48, NO. 23-41, GROUP 48, NO. 24-68
48 STEERING WHEEL VISUAL DAMAGE, ALL VEHICLES
TECHNICAL SERVICE BULLETIN
| AUDI: | 2015-2025 All Audi Vehicles |
| GROUP: | 48 - Steering |
SERVICE INFORMATION
48 24 72 2028220/12 September 10, 2024. Supersedes Technical Service Bulletin Group 48 number 24-68 dated July 27, 2024, for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| All Audi Vehicles | 2015-2025 | All | Not Applicable |
CONDITION
| Revision | Date | Purpose |
|---|---|---|
| 12 | - | Revised Condition
(Updated statement) Revised Technical Background (added detail to statement) Revised Warranty (Clarified statement) |
| 11 | 07/24/2024 | Revised Technical Background (Updated Information) |
| 10 | 06/20/2023 | Revised header (Updated Model Years) |
Visual damage on the steering wheel.
TECHNICAL BACKGROUND 1
Visual damage on the steering wheel (as shown in the photographs below) is not a fault which is covered under warranty. Several tests have demonstrated that there is no fault in terms of materials and/or workmanship. The damage is caused by external influences (e.g., contact with fingernails, zippers, watches, rings, and similar items, etc.)
Using unsuitable cleaning agents with abrasive materials or solvents, as well as using excessive disinfectant agents can result in paint coming off or damage being caused on coated/painted surfaces. Always observe the information on care and cleaning provided in the operating instructions.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Not applicable.
WARRANTY
Steering wheels with the above damage which have been replaced, will be charged back.
If the component has a fault which is covered under warranty, attach the appropriate pictures to the TAC case with a clear reference to the vehicle when billing as a warranty/goodwill claim. If the required documentation is not provided, the claim may be rejected. Service Number 4810, damage code 0030.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2028220 ) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.