60 Panoramic Sunroof: Checking Seal Due To Wind Noises Or Leaks (GROUP 60, NO. 24-73)
Reference number: GROUP 60, NO. 24-73
Supersedes refnos: 2063187/1, 2063187/2, 2063187/3, 2063187/4, 2063187/5, 2063187/6, GROUP 60, NO. 21-53, GROUP 60, NO. 23-61, GROUP 60, NO. 23-64, GROUP 60, NO. 23-68, GROUP 60, NO. 24-70
60 PANORAMIC SUNROOF: CHECKING SEAL DUE TO WIND NOISES OR LEAKS
TECHNICAL SERVICE BULLETIN
| AUDI: | 2017-2025 Q7; 2018-2025 Q5, and SQ5; 2019-2025 Q8; 2019-2024 A4, A4 allroad, S4, and Q3; 2019, 2021-2023 e-tron; 2020-2025 Q5 e quattro, SQ7, SQ8, and RS Q8; 2020-2023 e-tron Sportback; 2021-2025 Q5 Sportback, and SQ5 Sportback; 2022-2024 Q4 e-tron, and Q4 Sportback e-tron; 2024-2025 Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and SQ8 Sportback e-tron |
| GROUP: | 60 - Sun roof |
SERVICE INFORMATION
60 24 73 2063187/6 August 27, 2024. Supersedes Technical Service Bulletin Group 60 number 24-70 dated April 11, 2024, for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| Q7 | 2017 - 2025 | All | Panoramic Sunroof |
| Q5, and SQ5 | 2018 - 2025 | ||
| Q8 | 2019 - 2025 | ||
| A4, A4 allroad, S4, and Q3 | 2019 - 2024 | ||
| e-tron | 2019 2021 - 2023 | ||
| Q5 e quattro, SQ7, SQ8, and RS Q8 | 2020 - 2025 | ||
| e-tron Sportback | 2020 - 2023 | ||
| Q5 Sportback, and SQ5 Sportback | 2021 - 2025 | ||
| Q4 e-tron, and Q4 Sportback e-tron | 2022 - 2024 | ||
| Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and SQ8 Sportback e-tron | 2024 - 2025 |
CONDITION
| Revision | Date | Purpose |
|---|---|---|
| 6 | - | Revised header (Add MY25) Revised title (Alignment with TPI) Revised Service (Photo/video documentation requirement added) Revised Warranty (GFF time cap removed) Revised Required Parts and Tools (Remove parts and tool references) Revised Additional Information (Remove references to supporting TSBs) |
| 5 | 04/11/2024 | Revised Service
(Change in end stop adaptation instructions) Revised Required Parts and Tools (Change in required roller tools) |
| 4 | 10/09/2023 | Revised Warranty (Generalize SRTs across all models) |
CUSTOMER STATES
- The customer complains about wind noise or a leak in the panoramic sunroof.
Workshop findings:
- A visible issue with the surrounding seal (e.g. sticks out) is identified.
TECHNICAL BACKGROUND 1
The surrounding seal on the panoramic sunroof may become detached. There are multiple causes for the seal becoming detached.
PRODUCTION SOLUTION
Continuous improvements are being introduced for all models.
SERVICE
- Begin the inspection of the sunroof opening perimeter seal adhesion by fully opening the front sunroof glass panel (Figure 1).
- Press the seal downwards and inwards with your fingers until the adhesive tape for the seal is visible (Figure 2). The foam adhesive tape may be stretched but it must not be loose or detached from the roof panel to any degree.
- Figure 3 shows a properly adhered adhesive band.
- Repeat this procedure centimeter by centimeter over the entire length of the front sunroof opening. When this is completed, close the front sunroof panel.
- Using the same inspection principle used in the inspection of the front portion of the sunroof opening perimeter seal check the seal adhesion in the rear portion of the sunroof opening (Figure 4).
- Figures 5 - 8 clearly show that the adhesive tape has come loose from the vehicle body. The obvious color and shape difference at the point of contact revealing the gaps is evidence of detachment.
- A gap in the attachment is revealed in the examples in Figures 5 - 8.
- The locations where the adhesion is compromised or has failed is a possible entry point for water into the cabin. The area directly below these openings is outside the area of the sunroof drainage. If any adhesion is found to be compromised or failed to any extent replace the sunroof opening perimeter seal. Follow the procedure in ElsaPro explicitly to ensure proper seal adhesion paying particularly close attention to the adhesion surface preparation.
- Please take photos of the customers' concern and upload them into DOC-IT with the repair order. Photos should
Have a date stamp and VIN reference.
Be taken in focus and with sufficient light.
WARRANTY
| Claim Type: |
|
||
| Service Number: | 6042 | ||
| Damage Code: | 0018 | ||
| Labor Operations: | Sunroof opening perimeter seal inspection | 6042 0199 | 20 TU |
| Roof opening perimeter seal remove and reinstall | 6042 19XX | See SRT with associated operations | |
| Diagnostic Time: | GFF | 0150 0000 | Time stated on the diagnostic protocol |
| Charge battery | 2706 8950 | See SRT with associated operations | |
| Road test prior to the service procedure | No Allowance | 0 TU | |
| Road test after the service procedure | No Allowance | 0 TU | |
| Claim Comment: | As per TSB 2063187/6 | ||
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2063187) are subject to change and/or removal.
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